Pawlour (“we”, “us”) respects your privacy and is committed to protecting your personal information. This policy explains what we collect and how we use it.
What we collect
When you shop with us or contact us, we may collect your name, email address, delivery address, phone number and order details. Payment information is handled securely by our payment providers — we never see or store your full card details.
How we use it
We use your information to process and deliver your orders, respond to your enquiries, and — if you opt in — send you occasional updates and offers. You can unsubscribe at any time.
Sharing
We share information only with the partners needed to fulfil your order (such as couriers and payment processors) and never sell your personal data to anyone.
Cookies
Our website uses cookies to keep your cart working, understand how the site is used, and improve your experience. You can control cookies through your browser settings.
Your rights
You may request access to, correction of, or deletion of your personal information at any time by emailing support@pawlour.co.za.
Contact
Questions about your privacy? Reach us at support@pawlour.co.za.
This is a general template and not legal advice. Please review it against South Africa's POPIA requirements before going live.